Get the right treatment


With increasing pressures on A&E, it is crucial to know what service to choose to best treat your symptoms. Not only can you can get faster and better treatment by choosing the right NHS service, but you will help us reduce the pressure on emergency services, so they can help those that are in most need. 

Our handy leaflet contains information about all the different health services available across this winter and will help you to decide where to get the best possible help when you feel unwell.

Self care

Many common conditions can be treated by yourself at home. If you’ve got a cold or a sore throat for instance, you should take an over-the-counter medicine and get plenty of rest.  We recommend keeping in your medicine cabinet paracetamol or aspirin, anti-diarrhoea medicine, rehydration mixture, indigestion remedy, plasters and a thermometer. That way you’ll be ready for any minor illness or injury that you or your family may suffer..


Your local pharmacist can give you friendly, expert advice about over-the-counter medicines that can help with lots of common conditions, and there’s no need for an appointment. To find your nearest pharmacist visit the My Health London website or call the NHS England Customer Contact Centre on 0300 311 22 33.


If you have an illness or injury that won’t go away, it’s best to visit your GP. You’ll have to make an appointment to get the treatment you need from your GP, but this way you’ll help us reduce the demand on emergency services.

Mental Health 

Barnet, Enfield and Haringey Mental Health Trust has a crisis and emergency service. This service is there to support you if you are experiencing a mental health crisis and need help quickly. You can access this service through your GP, by calling 111 or by dialling the number for your borough’s emergency service:

Enfield          020 8702 3800
Barnet          020 8702 4040
Haringey       020 8702 6700

Lines are open 24 hours, 7 days a week.