NHS 111


NHS 111 is the NHS non-emergency helpline for when you urgently need medical help or advice but it is not a life-threatening situation. 

The NHS 111 service is a free NHS telephone number that will make it easier for the public to access local healthcare.

The service operates 24 hours per day, 7 days per week, 365 days per year.

Calls to 111 will be assessed, advice given and, if needed, patients will be directed to the most appropriate local health services. This could be Accident and Emergency (A&E), an urgent care centre, a community nurse, a walk-in centre, an emergency dentist or a pharmacy. NHS 111 is also the route to access Barnet’s GP Out of Hours service.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

It is one of several digital NHS services that are empowering people to manage their own health and care. For more details visit

The online service is now available across England. For more details visit https://digital.nhs.uk/services/nhs-111-online